Terms and Conditions

These terms and conditions govern the use of services provided by Charvick Aquate Pvt Ltd for flight and hotel bookings. By using our services, you agree to abide by these terms. Please read them carefully.

1. Booking and Payments

  • Booking Confirmation: All bookings are subject to availability and confirmation by airlines and hotels. confirmation of booking will be sent to the email provided during booking.

  • Payment: Payments for bookings must be made in full at the time of booking, unless stated otherwise. Prices quoted are in Indian Rupees and are inclusive of applicable taxes and fees.

2. Cancellations and Changes

  • Flight Bookings:
    • Cancellations: Cancellations are subject to the policies of the respective airlines. Penalties or fees may apply.
    • Changes: Changes to flight bookings may be permitted, depending on airline policies and may incur fees.
  • Hotel Bookings:
    • Cancellations: Cancellations are subject to the policies of the respective hotels. Penalties or fees may apply.
    • Changes: Changes to hotel bookings may be permitted, depending on hotel policies and may incur fees.

3. Refunds

  • Refunds are processed according to our Refund Policy. Please refer to the Refund Policy for detailed information on eligibility and processes.

4. Responsibilities

  • Customer Responsibilities: Customers are responsible for providing accurate information at the time of booking, including passenger names and contact details.

  • Travel Documentation: Customers are responsible for ensuring they have the necessary travel documentation (e.g., passports, visas) required for their journey.

5. Limitation of Liability

  • Charvick Aquate Pvt Ltd acts as an intermediary between customers and service providers (airlines, hotels). We are not liable for:
    • Acts of airlines, hotels, or other service providers.
    • Losses or damages arising from circumstances beyond our control, including but not limited to natural disasters, strikes, or political unrest,.

6. Privacy Policy

  • Our Privacy Policy governs the collection, use, and disclosure of personal information provided by customers. By using our services, you consent to the terms of our Privacy Policy.

7. Amendments to Terms

  • Charvick Aquate Pvt Ltd reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website or other platforms.

8. Contact Information

If you have any questions about these terms and conditions, please contact us at:

  • Charvick Aquate Pvt Ltd
  • Address: B – 602, 6th Floor, Pioneer Urban Square, Sector 62, Gurgaon, 122102
  • Email: travel@charvick.com
  • Phone: 0124-4246130, 7042033003 / 8448290240